What is eClaims?
Free electronic direct billing
TELUS Health eClaims is a secure network that lets you bill your patient's benefits plan directly — no paper forms, no reimbursement delays. Registration is free and takes just a few minutes.
How to register
1
Visit the registration page
Go to telushealth.co/eclaims and click "Register here for direct billing"
2
Create your provider profile
Enter your practice name, address, professional license or registration number, and specialty/discipline type
3
Add your banking details
Provide your banking information so reimbursements are deposited directly to your practice
4
Connect your software (optional)
Link your practice management software, or use the TELUS Health web portal to submit claims manually
5
Start billing directly
Once approved, use your patient's GroupSource benefits card at point of service for instant processing
What you'll need to register
Practice name and address
Professional license or registration number
Specialty or discipline type
Banking details for payment deposits
Practice management software name (if applicable)
Register now
telushealth.co/eclaims
Find providers on eClaims
plus.telushealth.co/page/eclaims/discover
What to collect from your patient
Ask your GroupSource patient to show you their benefits card — physical or digital from the GroupSource app. You'll need the following:
Policy number
On their card
Member ID
On their card
Important: On the GroupSource benefits card, Group ID and Policy Number refer to the same number. If your system asks for both, enter the Policy # shown on the card for both fields.
Supported provider types
Pharmacies
Dental offices
Paramedical practitioners (physiotherapy, chiropractic, massage therapy, and more)
Check your network status
plus.telushealth.co/page/eclaims/discover
For the healthcare provider
TELUS Health eClaims — Provider Support
For registration help and technical questions
telushealth.co/eclaims
telushealth.co/eclaims
For the plan member (your patient)
GroupSource — General support
1-800-661-6195 · Mon–Fri, 6 AM – 4 PM PST
Billing, coverage, ID cards, login issues
Billing, coverage, ID cards, login issues
GroupSource — Direct billing inquiries
1-888-547-6947 · Mon–Fri, 6 AM – 4 PM PST
GroupSource — Claims department